• Hotel Management and Operations, 5E

    • (Average rating 4.26 / 27 ratings / 0 reviews)

    RM 544.28

    Product Unavailable. For enquiry, please email to contact@mph.com.my

    • ISBN Code: 9780470177143
    • Format : Paperback
    • By (Author): O'Fallon, Michael J.; Rutherford, Denney G.
    • Publisher: John Wiley & Sons
    • Published Date: 12 Feb 2010


    * Discount valid for Online Purchase(s) only. Not applicable for purchases at MPH outlets.
    Price may change from time to time as advised by the publishers

Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems.

Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; “As I See It” and “Day in the Life” commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.


Goodreads Reviews

(Average rating 4.26 / 27 ratings / 0 reviews)


MPH - Hotel Management and Operations, 5E ISBN - 9780470177143