• Crucial Conversations: Tools for Talking When Stakes are High, 2nd Edition

    • (Average rating 4.02 / 42192 ratings / 2354 reviews)

    RM 72.00

    Available for shipping in 2-5 working days

    • Category : MGMT SKILLS-COMMUNICATION
    • ISBN Code: 9780071771320
    • Format : Paperback
    • By (Author): Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al
    • Publisher: McGraw-Hill Professional
    • Published Date: 01 Oct 2011

     

    * Discount valid for Online Purchase(s) only. Not applicable for purchases at MPH outlets.
    Price may change from time to time as advised by the publishers

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

    * Prepare for high-stakes situations
    * Transform anger and hurt feelings into powerful dialogue
    * Make it safe to talk about almost anything
    * Be persuasive, not abrasive

 



Goodreads Reviews

(Average rating 4.02 / 42192 ratings / 2354 reviews)
MPH - Crucial Conversations: Tools for Talking When Stakes are High, 2nd Edition ISBN - 9780071771320