• What Is Six Sigma Process Management

    • (Average rating 3.30 / 10 ratings / 2 reviews)

    RM 86.95

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    • Category : TOTAL QUALITY
    • ISBN Code: 9780071453417
    • Format : Paperback
    • By (Author): Hayle
    • Publisher: Mcgraw Hill
    • Published Date: 01 Jul 2005


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Six Sigma Process Management (SSPM) is a structured set of tools and techniques designed to help executives and teams continually address their customers' expectations. What Is Six Sigma Process Management? demystifies the methodology, providing a concise, step-by-step description of its key concepts and helping you determine which improvement efforts will most positively impact your customers, employees, and shareholders.

Top Six Sigma practitioners Rowland Hayler and Michael Nichols present new, thought provokinginsights and perspectives on process management, revealing how to successfully implement an SSPM approach to address your specific business challenges.


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MPH - What Is Six Sigma Process Management ISBN - 9780071453417