The Apple Experience: Secrets to Building Insanely Great Customer Loyalty
Gallo, Carmine |
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Product ID |
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9780071793209 |
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Format |
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Paperback |
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Publisher |
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Mcgraw Hill |
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Published Date |
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01-APR-2012 |
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Main Category |
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BUSINESS & MANAGEMENT |
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Sub Category |
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CASES & READING |
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Price |
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RM 80.00 (20.00 % off for online purchase only, Usual price RM 100.00 *) |
Usual Local Delivery
(Within Malaysia) |
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In Stock. 3 to 5 business days
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Synopsis:
The Apple Experience is based on first-hand interviews with professionals of all levels who have studied Apple, hundreds of hours observing the selling floor in Apple's retail space, and extensive research into the company's training programs. It helps retail business leaders serve both internal and external companies, create 'fearless' employees, and develop a 'feedback loop' that benefits everyone at every level.
About the Author:
Carmine Gallo is the communications coach for the world's most admired global brands. A former anchor and correspondent for CNN and CBS, Gallo is a popular keynote speaker and has worked with executives at Intel, Cisco, Chevron, Hewlett-Packard, Coca-Cola, Pfizer, and many others. Gallo writes “My Communications Coach,” a regular column for Forbes.com. He has written several internationally bestselling and award–winning books, including The Innovation Secrets of Steve Jobs, The Presentation Secrets of Steve Jobs, andThe Power of foursquare. Gallo has been featured in the Wall Street Journal, theNew York Times, and Success magazine and on CNBC. He lives in Pleasanton, California, with his wife and two daughters.
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Author collection:
Author Name: Gallo, Carmine
Author Collection- The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience
- The Innovation Secrets of Steve Jobs: Insanely Different Principles for Breakthrough Success
- 10 Simple Secrets of the World's Greatest Business Communicators
- The Presentation Secrets of Steve Jobs: Teknik Menjadi Penyampai Hebat di Hadapan Semua (Edisi Bahasa Melayu)
- The Power of Foursquare: 7 Innovative Ways to Get Customers to Check In Wherever They Are
- 大家来看贾伯斯
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